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Adult Social Care Support Broker

£34,416 per annum + PRP + Benefits

Sutton SM1

Closing Date: 14/09/2022

Encompass delivers a wide range of services including adult social care and homelessness support.

For this job role, you will be working in the Brokerage Team to arrange care for customers in their own homes and in residential care at the request of Social Workers employed by Sutton Council.

In this job role you will:

  • Work collaboratively with Social Workers, START Team (Hospital Discharge), Safeguarding Team to ensure a smooth transition
  • Manage the throughput of work via a duty system that includes telephone enquiries, emails and direct referrals
  • Assess customer needs and identify potential support barriers and solutions
  • Find and facilitate access to accommodation and support as appropriate
  • Ensure appropriate person-centred arrangements match support plans

We are looking for someone who has:

  • Knowledge of the 2014 Care Act, 2005 Mental Capacity Act and DoLS
  • Significant experience of the Care Sector
  • Demonstrable customer-focused attitude with a desire to resolve issues and find solutions
  • The ability to build positive relationships, working collaboratively with others
  • The ability to communicate effectively

What we offer:

  • A full-time position
  • Performance Related Pay (PRP) - up to 10% of salary
  • 6.5% employers' pension contribution
  • Continuation of service from a public sector body for sick pay
  • Flexi-time working
  • Work from home and the office in Sutton
  • A central office location with a vibrant town centre
  • 23 days annual leave plus Bank Holidays
  • A relaxed dress code

All post holders must have the right to work in the UK, may be subject to a Disclosure Barring Service check and other relevant employment clearances. A copy of our policy on recruitment of Ex-Offenders is available on request.


These may be held in person.

How to apply

You can apply online by clicking the button below and completing the application form, which will require you to submit your CV and Cover Letter outlining why you are the right candidate for this job role.

Download Person Specification