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Housing Adviser (6 positions)

£34,416 per annum + £3,500 + Benefits

Sutton SM1

Closing Date: 30/09/2022

Encompass delivers a wide range of services including homelessness support and adult social care.

For this job role, you will have demonstrable housing experience, be able to manage a caseload and be ready to join a great working environment where people matter.

We are expanding our team and will be undertaking interviews as and when suitable applications are received.

For all successful appointments, we pay an introductory award of £3,500, providing you meet with the criteria below, which goes some way to support with a job change.

In this job role you will:

  • Provide advice and guidance to service users who have a homeless need
  • Prepare support plans and achieve meaningful progression
  • Identify individual needs and refer to suitable provision
  • Manage a caseload of c35 service users
  • Manage competing demands
  • Work across other teams at Encompass e.g. floating support

We are looking for someone who has:

  • At least 3 years experience in a similar job role
  • In depth knowledge of housing options and legislation
  • Experience of providing support, advice and guidance in a complex environment
  • A high level of competence
  • The desire to progress within Encompass as it expands

What we offer:

  • A full-time position
  • An introductory award of £3,500 (subject to t&c)
  • Performance Related Pay (PRP) - up to 10% of salary
  • 6.5% employers' pension contribution
  • Continuation of service from a public sector body for sick pay
  • Flexi-time working
  • Work from home and the office in Sutton
  • A central office location with a vibrant town centre
  • 23 days annual leave plus Bank Holidays
  • A relaxed dress code

All post holders must have the right to work in the UK, may be subject to a Disclosure Barring Service check and other relevant employment clearances. A copy of our policy on recruitment of Ex-Offenders is available on request.


These may be held in person.

How to apply

You can apply online by clicking the button below and completing the application form, which will require you to submit your CV and Cover Letter outlining why you are the right candidate for this job role.

Download Person Specification