Accessibility statement
This accessibility statement applies to the website hosted at encompass-latc.co.uk.
Introduction
This website is run by Encompass LATC Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability
How accessible this website is
All of the pages and sections of this website are designed to be accessible. Our aim is to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines recommend ways to make websites more accessible for everyone.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email contact@encompass-latc.co.uk
- call 0208 770 5000
We’ll consider your request and get back to you in 30 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the Quality, Development and Innovation Team by emailing contact@encompass-latc.co.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us here.
Technical information about this website’s accessibility
Encompass LATC Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Preparation of this accessibility statement
This statement was prepared on 14th July 2023. It was last reviewed on 14th July 2023.
This website was last tested on 14th July 2023. The test was carried out by Encompass LATC Ltd.
We tested all pages of the website.