Encompass Careers
Work for an employer that makes a difference
We offer a wide range of job roles from advisor through to managing delivery teams and delivering professional services e.g. IT, HR and finance.
We have invested in an Academy which develops new talent into our business and have Apprenticeship positions.
Our focus is on enabling individuals to achieve their full potential and we operate an appraisal scheme, have a core training programme, a focus on management development, wellbeing events and a platform to allow for genuine feedback as a basis for change.
We want to be an employer of choice and one that builds successful careers.
Current vacancies
Housing Adviser
Full-Time | Permanent
£35,105 per annum
Closes 31/12/2023
Encompass delivers a wide range of services including adult social care and homelessness support.
For this job role, you will have demonstrable housing experience, be able to manage a caseload and be ready to join a great working environment where people matter.
For all successful appointments, we pay an introductory award of up to £3,500 (subject to terms & conditions) which goes some way to support with a job change.
In this job role you will:
- Provide advice and guidance to service users who have a homeless need
- Prepare support plans and achieve meaningful progression
- Identify individual needs and refer to suitable provision
- Manage a caseload of c35 service users
- Manage competing demands
- Work across other teams at Encompass e.g. floating support
We are looking for someone who has:
- At least 3 years experience in a similar job role
- In depth knowledge of housing options and legislation
- Experience of providing support, advice and guidance in a complex environment
- A high level of competence
- The desire to progress within Encompass as it expands
What we offer:
- An introductory award of up to £3,500 (subject to terms & conditions)
- Performance Related Pay (PRP) – up to 10% of salary
- 6.5% employers’ pension contribution
- Flexible working from the office in Sutton and home
- 23 days annual leave plus Bank Holidays
- Regular wellbeing activities
Additional information
All post holders must have the right to work in the UK, may be subject to a Disclosure Barring Service check and other relevant employment clearances. A copy of our policy on recruitment of Ex-Offenders is available on request.
Interviews
Interviews may be held in person
How to apply
Please submit your CV and a Cover Letter outlining why you are the right candidate for this job role.
Housing Triage Officer
Full-Time | Permanent
£29,300 per annum
Closes 04/12/2023
Encompass delivers a wide range of services including homelessness support and adult social care.
For this job role, you will be focussed on conducting initial assessments for service users that are homeless or threatened with homelessness and seeking housing advice prior to signposting.
In this job role you will:
- Carry out assessments to identify initial service user needs
- Deliver some services directly to service users
- Assist more experienced colleagues in delivering complex activities
- Provide advice & support to service users
We are looking for someone who has:
- An understanding of Housing Options and Housing Legislation, in particular, Part VI and VII Housing Act 1996 or is willing to learn
- Experience of providing information, advice and guidance to members of the public in a complex environment
- A demonstrable customer focussed approach
- The ability to communicate complex information effectively in writing and orally
What we offer:
- Performance Related Pay (PRP) – up to 10% of salary
- 6.5% employers’ pension contribution
- Flexible working from the office in Sutton and home
- 23 days annual leave plus Bank Holidays
- Regular wellbeing activities
Additional information
All post holders must have the right to work in the UK, may be subject to a Disclosure Barring Service check and other relevant employment clearances. A copy of our policy on recruitment of Ex-Offenders is available on request.
Interviews
Interviews may be held in person
How to apply
Please submit your CV and a Cover Letter outlining why you are the right candidate for this job role.